Hp predictive failure disk replacement.
Offline the disk and replace the hard drive.
Hp predictive failure disk replacement Was this reply helpful? Yes No. Replies Views Activity; physical drive predictive failure on HP Server. In the Navigation pane, select Storage system > Hardware > Rack >Diskenclosure>Bay 2. In case the serial number of the target disk is “S400625X”: • HP proprietary diagnostic tools with password access • HP and third-party-hosted knowledge databases for specific products Defective Media Retention (DMR) For eligible products, DMR allows you to retain defective or broken disk drives after the replacement has been installed. I have the following available disk that I am about to use but would like clarification before I do the swap. Size: 273. I would get a replacement drive and rebuild the array and do the array diagnostic utility tests then I would get the disk from HP that will update all the firmware and drivers on the machine to the latest ones. WARNING: It is important to replace a failed or predictive failed disk as When we have a predictive fail drive that is still an online member of the array, there are 2 things that should be done before pulling and replacing: Using OpenManage Server Administrator (OMSA) or the controller BIOS. HDD of bay 2 is going amber. STORCLI uses this format to identify drive location: /c0/e134/s1 - which notes; Controller 0, Enclosure 134, Slot 1. They said that since they've already sent one replacement, they'll just give us a full refund, and I should send this drive back too. After you install a replacement drive, the controller will restore data automatically from the activated spare drive to the new drive. 1, there are addition steps that need to be taken within ASM (if a disk is not FAILED or PredictiveFail status), to safely remove the disk. I have been through a number of other disk check commands - WMI, Disk Management, etc. – Broonster Commented Nov 18, 2015 at 20:37 HP DL380 G5 Predictive failure of a new drive. The disk passes but no change. operating normally. As far as reinstalling Windows there are several ways but basically breaks down to 3 categories: 1. jpg 2. Do not turn SOLUTION: Power off the server. Wait until the drive fails or physically remove or replace it. places the monitoring capabilities within the disk drive itself. Dug into iLO and saw the HDD was in predictive failure. This method has the following benefits: It is up to four times faster than a typical rebuild. Brilliant efforts and terrific troubleshooting of the issue. In 1995 After installing the NEW HDD, make sure to perform the following Service Utility: Carriage PCA Setup. We've a total of 6 server. Posted by u/qwenjwenfljnanq - 1 vote and 10 comments Offline the disk and replace the hard drive. Failure Indicators. I changed it on compatible HP model - HP EG0300FAWHV. "「ディスク障害予兆: ハードウェア・モニターは、ディスクが障害に近い状態であると判断しました。 So my hp notebook hard drive has imminent failure resulting in very slow computer navigation. Replace the drive with predictive failure with a known good drive (preferrably NEW drive) and then power on the server. HP server: Raid 5 - BDA Disk prediction failure replacement. To ensure not data loss please back up content immediately and run the Hard Disk test in System Diagnostics. Flashing amber (1 Hz) = The drive is not selected and is indicating a predictive failure. You can't replace drives and rebuild the array without putting stress on the drives, and with RAID 5 you can only replace 1 drive at a We have an HP DL380p G8 with a 5 disk (5x300GB SAS) RAID that is showing one drive as 'predictive failure' with AMBER light flashing on that drive. Filesystem Size Used Avail Use% Mounted on They apologized, and sent another one. Applies to: Exadata Database Machine X2-2 Hardware - Version All Versions and later Exadata Database Machine X2-2 Qtr Rack - Version All Versions and later システム通知メッセージのイベントで、下記のいずれかの警告が Qradar アプライアンスで出力された。"Predictive Disk Failure: Hardware Monitoring has determined that a disk is in predictive failed state. How do I replace it? I I would get a replacement drive and rebuild the array and do the array diagnostic utility tests. 146 GB * 6 DISK. i want to know the disk is want to replace again. I need some help with my hard disk failure I don’t know but all I was trying to do is to upgrade from windows 7 to windows 10 . If you need you can buy a larger, but not smaller capacity Hard Disk Drive. A couple weeks ago, the server reported a drive failure on Drive 1. A higher MTTF value indicates that a device is less likely to fail. 5: 881: March 24, 2016 Failed drive in P408i arrayreplacement procedure. The Array configuration utility (see screenshots) confirm this is the case. You add a 300gb disk, raid takes what it needs, 146gb. status of the HDD as predictive failure. (iLO actually reports it as ‘Degraded’ with a Predictive Failure. SPS-DRV HD 900GB 6G SAS 10K. LUN: 0. These technologies have evolved throughout the years and now have the ability to For the PowerEdge that’s showing predictive failure, my understanding is that I need to either boot into the BIOS or use OpenManage to set the drives as Offline before I can hot swap them, and to hot swap 1 at a time. Why is the disk still reported as Predictive Failure and why did it never show up as Rebuilding in Omreport ? Solved: I have a HP Pavilion p045tx laptop which is 2. • End-user case generation /IT ticketing : Pop-up alerts about possible device issues appear hard disk drive (HDD) issues, low batteries, and critical BIOS I still have that first scratched disk, should I just use that? And does HP give out those updates without a warranty or support call? Thanks!! physical drive predictive failure on HP Server. S. I have tried restoring it but it failed on that. 5 years old and still under warranty and accidental damage protection. In DOC ID 2063028. Work with the HP Solution Center to ensure you identify the correct disk for replacement. Until a few years ago, SATA disk-drives used 512-byte blocks. Failure ID: RQE5VF-93SC9C-XD7W21-60T003 I ran the test because the DISK usage always increases to 100% in Task Manager whenever I opened Firefox or any other browser and it slows down the laptop a lot but even if I closed the browser, the Basically, my computer was having a few issues with shutting off randomely, and I figured it was the CPU speed or somethong of the sort, so I am currently attempting to cap CPU speeds. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, Offline the disk and replace the hard drive. 2 K, 2TB. failed disk is in bay 3 (firmware is HPD5) predictive failure disk is in bay 6 ( firmware is HPDD). Of these, one drive is showing a flashing amber light (predictive failure). A disk with an impending failure will appear to be operating normally in HP Command View EVA, and the fault light on the disk will not be on. T (Self-Monitoring, Analysis and Reporting Technology), often written as SMART, is a monitoring system included in computer hard disk drives (HDDs), solid-state drives (SSDs), and eMMC drives. The RAID rebuild Here's my first video on replacing a SAS HDD for HP PROLIANT DL180 GEN9. If you have important files you don't want to lose, I recommend you back them up to a portable hard drive as soon as possible. clone the existing disk to the new. Replacement of the defective disk with a new identical disk This disk has been switched to "Hotspare, Spun Up" mode The rebuild on this disk did not start. One of the drives is showing failed in iLO. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Run a consistency check in OMSA on array(s) involved with the predictive failure drives. This is an entirely normal thing on most HPE servers. The predictive failure drive is marked as failed and ready for removal and replacement after the copy is complete. It has 8 600GB SAS 10k spinners in RAID 10. 2: 418 If you're within 1 year manufacturer warranty, HP would replace it free of cost. The disk-controller takes those 512 bytes, reads the 2048-byte block from the disk, changes 512 bytes, and rewrites the 2048-byte block. 1 Hard Disk Drive Monitoring. By monitoring these SMART attributes, predictive failure analysis is possible, and it can be determined whether the hard disk needs to be replaced. It's a catch 22. You will be able to monitor the rebuild status from the same console. Sometimes it takes a while, sometimes it’s a very quick transition. Therefore, it is important that you positively identify the disk before performing the replacement. switch the HDD light to amber or let it flash) Im working on an old HP server, and the spare Disk is Offline the disk and replace the hard drive. Hard disk failure, need help in replacement - 9156115. Solution 2: Fix hard disk failure is imminent using disk check utility. Replace the drive with a new physical disk drive of equal or higher capacity and perform the Replaced Member operation. I bought a replacement HP drive for our server, from what I thought was a reputable vendor. Disk Where used Part number. Of these, one drive is showing a flashing amber light Pull the predictive bad one. It was HP EG0300FBDBR. In a replacement process for the hard disk is proposed. If a hot swappable HDD is either in no RAID or in RAID 0, I would prefer to unmount the HDD before swapping disk. Make sure the disk is online and formatted as GPT. Page 46: Rear Panel Leds And • HP proprietary diagnostic tools with password access • HP and third-party-hosted knowledge databases for specific products Defective Media Retention (DMR) For eligible products, DMR allows you to retain defective or broken disk drives after the replacement has been installed. I have backed up my data and run the Hard Drive Quick Test. We have an ML350P Gen8 server with an HP Smart Array P420i. This service includes AI-powered predictive detection of PC issues and proactive alerts, powered by the HP Workforce Automated ticketing • Hard disk drive replacement • Battery replacement Remote diagnosis and support 24 x 7 support2 Onsite hardware at the sole discretion of HP. This post is more than 5 years old. Ask Question Asked 9 years, 10 months ago. It fails on the DST Short test. The structure of this work is divided into four basic sections. The smart hard disk check has detected an imminent failure. This feature allows you to securely dispose of the drive What was presented as a very slow starting laptop (my daughter's) now appears more like a disk failure. The repeated clicking sound you hear is the hard disk trying to read a sector, but failing -- and then trying over, and over, and over. Options. The computer is an HP Envy 700-215xt PC. My problem is this: Our Exchange server is an HP ProLiant ML350 G4, and last Thursday I noticed a blinking red light from inside the case - the disk light on the hard drive in Slot 0 is blinking orange/red. Estimating the mean-time-to-failure (MTTF) Mean-time-to-failure (MTTF) indicates the average time a drive will operate from start of use to failure. A physical drive configured as a spare drive might indicate predictive failure sooner than expected. A replacement drive is on its way. I’ve bought a replacement Dell hard drive, same type, size etc. How do i replace these drives This is a HOT Swap server I assume MAKE ONE DRIVE OFFLINE, replace drive, let it rebuild. Add the disk to the storage pool. Steps we have taken after the disk failure are like this : We have found exact same drive; We have turned off the server fully and replaced the hard drive in bay2 , We switch on the server and log in to the ilo and SMAR STORAGE ADMINISTRATOR console , The SMART feature on one of our HP ML370 G5 servers has reported that one of the hard disks is predicted to have a failure. 87GB320MB/secSCSI 2 Questions: #1 Once the hard disk has failed, you can't really "fix" it; instead, you have to replace it. So i decided to do a system quick check. It has the following RAID controller: Smart Array P420i. I decided to go into the HP Array tool within If you see "Predictive Failure" or "Failed", replace the disk. The replacement procedure is detailed, starting on Page 52 of your Maintenance & Service Guide. On HP Proliant DL G6, one disk in RAID 1 on P410 array broken. So, instead of: Normally, i would just physically replace disk 6 with the disk in bay 3 but I do not have physical access to the server. HP DL380 G7 + Smart Array P410i + sysbench -> poor raid 10 performance. My understanding is that the drives are hot-swappable. However, when I add the disk, I can see it’s detected in the alert log in Open Manager Storage I could purchase some storage but before I spend any money I just wanted to know if replacing the predictive disk was doable. 4% complete) physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, Find answers to HP server: Raid 5 - predictive failure from the expert community at Experts Exchange. All is still running well. Once done, use your Recovery DVDs to install the OS on the new HDD - these will also reinstall all the original software bundled with your notebook as well as re HP Recommended SMART Array Rebuilding/Restoring Techniques scope of this paper The purpose of this document is to provide instructions for replacing hard drives in hp systems, particularly during circumstances where multiple drive replacement is desirable. ie, I want to remove disk 3 from the array, and add disk 6 permanently leaving Disk 5 as a SPARE. From Datacenter all LEDs RAID 1 without a Hot Spare Perc4/SC Controller 0, Array Disk 0:1 reported predictive failure. I also concur with another comment that if your budget allows you should probably consider replacing the drive with an SSD. 5: 888: March 24, 2016 Help Physical Disk 1 has accumulated enough medium errors to flag the S. Solution 1: Make a backup in case of hard disk failure imminent . T. ) It’s still under warranty and I’ve put in a ticket with HPE but, I’m not sure about the procedure for replacing the drive. DiskProphet uses patented AI technology to provide a disk-replacement plan that is based on predicting a disk’s failure as many as 45 days in advance. data as well as other heuristics to determine drive health. The loss of a second disk in raid 6, you can still possibly rebuild the array. In CAUTION: A disk with an impending failure will appear to be operating normally in HP Command View EVA, and the fault light on the disk will not be on. As it says at the startup I tried hard - 6057873 HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby . One of the disk is degrading and I would like to do a swap. ASKER CERTIFIED SOLUTION. After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator We would like to show you a description here but the site won’t allow us. Run a consistency check again. Can anyone confirm this? Also, if I pull the “faulty” drive and Table 10: Disk types. The problem is that the original drive is 500GB and I only was able to find a 1TB replacement. HPE storage controllers use Self-Monitoring and Reporting Technology (S. Solved: follwing: Failure ID:64XN3W-8AU8GA-MFKR61-619V03 FAILURE ID ON HARD DISK 1 Please let me know what this means and what fix is necessary. I got a replacement drive from Dell yesterday and it was installed. ' My system went on further to say that the SMART Hard Disk check detected an imminent failure. Just hot-swap the failed/warning drive and rebuild should be starting. okamon. StoreOnce 5500 System (2 disks), head server unit. 2TB SAS Disk plugged in and assigned as Global Spare Disk. Force one of the predictive failure drives offline and replace, ensure that a rebuild starts and completes. Therefore, back up any volumes to prevent potential loss of data. 640Gb Hard Drive. Hardware. This has not happened after I Replacing a not retired disk . 0 (Build 5050593) running vSAN 6. A. The disk-replacement I have several drives that are flagged as predictive failed. A good day to you. Welcome. 2TB SAS 10K 2. Amber, flashing A predictive failure alert Offline the disk and replace the hard drive. Then, pick up another drive, plug it in to the now vacant slot, and update the firmware if needed. In some rare situations if the hot-swap / hot-plug event is not issued by the device driver (which may be related to the external enclosure/adapter OR the disk controller driver, where the hard disk connected), then Hard Disk Sentinel is not informed about the device change. The shell command. My qu Open Disk Utility (Applications > Utilities > Disk Utility). @TEE_PEL,. Hi all, Recently just purchased a new ProLiant DL360 Gen10, with 8x 1. I have an HPE ProLiant DL380 Gen 9 running ESXi 6. Target: 8. to you. It arrived with a scratch on it. I assume this means my hard drive has failed, but km. According to page 102 of the manual and the server's iLO interface, this drive is in a "Degraded (Predictive failure)" state. For the VNXe SAN, my understanding is that since the 2 drives have failed completely, I’m good to just rip and replace. The Replaced Member operation copies data from the source physical disk drive of a virtual disk drive to a target physical disk drive that is not a part of the virtual disk drive. Seeing "Predictive Failure" in an indication to order a new drive. Hard disk failure can happen anytime with anybody because of bad power supply, virus attack, damaged block, bad sectors, corrupted operating system etc. Solved. hpe-hardware, question HP Computer Repairs; Acer Computer Repairs; ASUS Computer Repairs; How to bypass smart failure predicted on hard disk and fix “SMART failure detected on hard disk” will need to get it replaced down the line anyway. 0. Two of the disks are showing as 'predicrive failure' which is of course not a good scenario. 1. Contact HP technical support Have you created HP Recovery USB using HP Recovery Manager after first setup of the notebook? You've to use this media to factory reset after HDD replacement. Proliant 380 Gen8, Smart Array 420i running Windows Server 2008R2. Physical disk2 and physical disk4 are in OMSA as predicted failure, yes. Stuck on firmware 1. HP Smart Array p420i does not support a spindown option. where you can find the hard drive removal and replacement procedure. RAID 5. jpg 3. Now, check whether OS has detected the disk as suitable for joining the S2D pool. Monitoring internal HDD parameters to improve the reliability was first implemented in HDDs by IBM in 1992 . Both of those conditions are valid for the purpose of establishing a support ticket and/or warranty parts replacement from HP. If there are spare slots, you can also plug the replacement disk into one of those and start a manual replace in ACU - not much of a difference with RAID1 or a totally failed disk, but might speed up rebuilding with RAID5+ and a still generally functional drive. 3 GB. This is the best option, it would also be wise to check the "failing disk" with Crystal Disc as another comment mentions, to assure that it's the actual harddrive that's failing and not a motherboard issue. Channel: 2. Related. Modified 9 years, 10 months ago. In Create an account on the HP Community to personalize your profile and ask a question this is my first post so bear with me here :-) Background: I have a RAID5 setup with 4 disks that have been working perfect for years. The HDD indicator only switches from green to amber if the HDD completely failed. After a system restart, I received a Health Notice for a drive failure. Nothing indicates a problem, or predicts a problem. Community Home. Use an HP recovery disk you can make from the HP Recovery app preloaded on the machine from the factory. 4. This step is for the disk that is not retired due to predictive failure so on. ' My system went on further to say that the SMART Hard Disk - 8285131. • Fix on failure: At the time of onsite technical New disk plugged in (hot swap), but array did not automatically detect and rebuild the array to include the new drive in the same slot. Like, Comment & Subscribe HP certified tech, and MSP engineer here. I just had a disk failure on one of my physical drives of a RAID 1 logical drives, on a HP Proliant Gen8 v2 Server running Windows 2012 R2. If the original 128 gig M. I have a replacement drive in hand as well as good backups. Hard Disk 1 SMART Hard Drive Detects Imminent Failure What the message is indicating is that your 128 GB M. But today it encountered - 5928072 Hi, I’m looking at a Dell T320 with a PERC H310 adaptor. It will first check the Predictive drive failure. when replacing disk want to shut down the server. Compaq, Seagate, Quantum, and Conner together integrated another monitoring system called IntelliSafe just a few years later . As far as I know, if I remove one of on a HP PROLIANT ML350 G5 server, one of 3 physical hot swappable drives in a Smart Array has a status of Predictive Failure and the amber light is flashing. They have a G5 DL380 running a P400 controller configured with has 2 logical volumes. To change it, simply remove it and replace it - that’s it - but do note, this assumes you have them configured as RAID1, if they are in RAID0 or no RAID, then I have a server that had a failed drive and a drive in Predictive Failure. asked on . Hardware I have a HP Proliant DL 380 with among others a RAID 5 array with three disks and a hot spare. Dear support, i having Model Dell Power Edge T320 server with Raid 5 (three SAS 15k 600GB HDD) Dell Manager it is showing as below: 2. 7079013 Result: • HP Premium+ Support (includes onsite support, predictive detection of PC issues, a lerts drive, battery, fan failure, and thermal issues as well as critical BIOS updates. Create an account on the HP Community to personalize your profile and ask a question. The RAID 1 would have the hot spare removed and will stay with the two live drives. HP ProLiant disk failure, proceed or do not proceed. It was advertised as new. 5’’ SFF Hot-Swap Hard Drive, EG001200JWJNQ. HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby . The coverage window specifies the time during which the described services are delivered onsite or remotely. . Select ‘Virtual Disk’. 2GB HPE 1. There is no need to reset the failure predicitve state manually. The disk in question is part of a 4-disk RAID 5 setup on a Smart Array P400 controller and the OS is Windows Server 2003 R2. disk Transport protocol: SAS (SPL-3) Local Time is: Mon Dec 16 13:19:33 In one of the host's hardware status one hard disk is shown with "Predictive Failure" status. Solved: I have a HP Pavilion p045tx laptop which is 2. The predictive failure status indicates that the hard disk will soon fail, and should be replaced at the earliest opportunity. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty I have a slightly different situation. You can perform the hard disk replacement on Exadata cellnodes by performing the following checks and steps. It seems there is a difference between "Degraded" and "Failed", because both the RAID and the Disk in question work just fine for now. 11 Firmware Supports Online Firmware Activation: True Driver Supports Online Firmware Activation: True Rebuild Operating Systems HP-UX Disk Failure looks like drive needs replacement from what the log is saying especially if manager wants it and is willing to pay for new drive --- make him feel good Here command output is showing predictive failure but The Datacenter team are unable to find the correct failure disk. Identifying when a disk fails. Hi, Predictive Failure Count = 370. 5000c5009f66edeb) Adapter: vmhba2. • HP proprietary diagnostic tools with password access • HP and third-party-hosted knowledge databases for specific products Defective Media Retention (DMR) For eligible products, DMR allows you to retain defective or broken disk drives after the replacement has been installed. Start with - do you have a tested backup? To replace a hot swap drive on an HP server, remember to “hot” swap it. Your HBA settings will likely be able to tell you. Offline the disk and replace the hard drive. jpg. & the predictive failure disk is now changed to green light. I complained again to the vendor. If you connect a new disk, don’t forget to initialize it. Type the following cmdlet for that purpose: Muels7, In order to clear the Predicted Failure flag you would need to run a Consistency Check on the virtual disk. Once this disk is Offline, the disk [251:0] (spare) is automatically switched to "Rebuild". PE 2950 w/ Perc 6 SAS controller. I have a faulty hard disk on Proliant DL380p Gen8. IBM named this system Predictive Failure Analysis. then I would get the disk from HP that will update all the firmware and drivers on the machine to the We have an ML350P Gen8 server with an HP Smart Array P420i. I put this second one in, and two hours after the array rebuilt I have a failure id of: 64KRXD-839A3U-MFPWLK-60TS03 If anyone knows what to do next i would really appreciate any help. configuration is : hp ml350 G6 server. 51, ProLiant DL360p Gen8 Hot Network Questions Failure ID: 9GABS3-7PS99W-GXPSLJ-60VH13 Hi! How can i resolve this issue? other than replacing the hard drive. If you don’t have a spare disk, uncheck the "Copy contents of physical disk before failing" box. This feature allows you to securely dispose of the drive HP ProLiant disk failure, proceed or do not proceed. Specify the SerialNumber and proceed. I could purchase some storage but before I spend any money I just wanted to know if replacing the predictive disk was doable. If you want more space you need to replace all the disks in the RAID set with larger disks. 2 Posts. Set the drive offline and prepare it for replacement, using these example commands, replacing the enclosure ID and slot number 2. Got on the phone with HPE support and got a new drive. Buy a replacement HDD and re-install everything. 0, if there is a disk failure, then Oracle Exadata System Software sends an alert stating that the disk can be replaced, and, after all data has been rebalanced out from that disk, turns on the blue OK to Remove LED for the hard disk with predictive failure. It has a RAID 5 array and 1 disk has predictive failure status. I am getting a message in iLO, that the disk is Degraded (Not completion of disk copy, the online spare configuration is restored. Depending New HP drive in predictive failure? I have a Proliant Gen 10 server with a Smart Array P408i controller and iLO 5. 693721-001. In [Tai et al. I aborted rebuild, which I think contributed to it being (what I suspect wrongfully) marked as predictive fail. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright LSI 9271-8i RAID 1 configurationboth drives are flagged with predictive failure counts of 99 and 33 respectively I have power cycled the server, check the logs and the PFC went back to 0, now at 1. These monitoring routines have direct access to internal HP ProLiant Servers Troubleshooting Guide October 2003 (Second Edition) Part Number 338615-002 HP CONFIDENTIAL File Name: 338615-2. Flashing amber is predictive failure, but not dead. We had a fault indicator on this server, as well as the hdd lit up in amber color. The Oracle ASM disks associated with the grid disks on the hard drive are automatically dropped, and an Oracle ASM rebalance relocates the data from the predictively failed disk to other disks. but power is still applied Off = Power cord not attached or power supply failure Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. 2. This that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue . - 5932636. Checking You didn't tell us much about the virtual disk setup. I haven’t worked much with servers, so when faced with an issue I’m fairly clueless. Preface: I have little to no experience with HP servers so if I’m missing anything obvious please let me know. I ran several system tests and got the Failure ID: M0DP7X-87UAR9-MFGK6J-61CP03. esxcli ssacli cmd -q "ctrl slot=0 pd all show" outputs this. I have a predictive failure on three disk in a MSA 2040 with two hot spares. SLA conditions for predictive failure cases. After that you can take the old one, Yes, you can just replace the drive and it will rebuild the raid. 1691. So, there are four issues to address here: 1) Data Recovery 2) Drive replacement 3) Recovery Media 4) System restoration We would like to show you a description here but the site won’t allow us. I complained to the vendor, sent them a picture, but put it in our array anyway, so as to be back in RAID. I am guessing that you have a disk that is about 860gb in size? This is your RAID right there. They apologized, and sent another one. My HP diagnostics can came up with a failed test as follows -- *any idea what this means or what to do about it? Disk Read Verify Test Version:2. they have an ISO image you can download and burn. If you can't identify the HDD, you may need to check whether Intel provides tools to identify the disks (i. the replacement disk is Yes. hpe-hardware, question. Plugin: NMP. But in all other RAID cases, I would just hot swap such HDD without any Hi, The drive on the link below is an example of one that would be fine for your notebook. Im out of warranty, and sort of just a googler on fixing things. I have an extra 300GB 10K SAS drive the same as the one that was in predictive failure so I replaced the disk and rebuild of the array commenced. Learn how to replace a "predictive failure" state disk on HPE ProLiant servers in the HPE Community. 5 DP EN SC. The iLO 4 shows it as We have an HP DL380p G8 with a 5 disk (5x300GB SAS) RAID that is showing one drive as 'predictive failure' with AMBER light flashing on that drive. Hard Disks on the cell node are automatically dropped at the time of damage, and the disks of the asm disk groups will also be deleted. PERC H310 RAID 5. Please make sure you are getting at least equal capacity as the original one in order to use Recovery Disks. HP 4TB 6G SAS Hard Disk Drive StoreOnce 5500 System disk enclosures. In which case, yes, you can pull the disk and replace. Whoever sold you the disk will most likely warranty it. This physical drive is predicted to fail The disk replacement cost is a quantitative number available within the company that includes the cost of maintenance center, people impact and the cost of the disk itself. Logical Drive: 1. Status : PREDICTIVE FAILURE Manufacturer : SEAGATE Model Number : ST360057SSUN600G Size : 600GB How to Replace an Exadata Compute (Database) node hard disk drive (Predictive or Hard Failure) (X4-2 and earlier) (Doc ID 1479736. But today it encountered - 5928072 HP iLO 4 firmware update failure, stuck on "Checking HP Secure Digital Signature" and 1% flash progress. P420i? No, you don't have to wipe the drive. Viewed 6k times 1 We have a HP proliant DL385 G7 server that’s a vmware ESXI host with a failed hard drive – the drive is a HP SAS-MDL, 7. The drive is: Seagate ST336607LW33. "Predictive Failure" incorporates S. System X (IBM) 10K SAS Hard Drive, 300GB HP 10K SAS Hard Drive, 900GB 1 day ago one of the drive in po1,box2,bay2 failed with following status - Predictive Failure. 2014], the authors have analyzed a way of showing data replication mechanism without violating the SLA. The cache for the P420i has been disabled because the backup power source attached to the cache module has failed to charge. My plans are to add the new hard drive as a spare then offline the other to rebuild the array. Usually, an alert is generated daily in the storage logs saying "Predictive Failure on Disk x:x in Controller Y. I did the "self help" dsp disk check I found in the bios with no change. How do I force it to start using the hot spare? I In contrast to your referenced article, you did not mention if your HDD is in a RAID or not resp. ESXi host with 7 VMs. Now the disks are in the following state: Old defective disk replaced by a new one Open Disk Utility (Applications > Utilities > Disk Utility). To replace a hot swap drive on an HP server, remember to “hot” swap it. I assume this is simply a matter of pulling the old drive and inserting the new one? I’m Maintaining Performance SLAs through Disk- Replacement Plans Organizations can use DiskProphet to help avoid periods of performance degradation that could threaten SLAs. I have a hard time identifying which drive is failing in my HP ProLiant DL360p Gen8. The last step is to physically replace the drive. Two disk showed failure predicted. Juts not sure if I need to anything The predictive failure disk, since it is a hot swap controller, I think that I just need to replace that disk, by disconnect it and add a identical disk with the same model, to start the replication from RAID5, during production time or not. Look in the Service Manual or contact your local HP office for technical support. HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide . I reinstalled the bios with no change. This is literally my first time ever replacing a RAID drive How to properly replace a disk with "predictive failure" in a HP MSA 2040? Hi. One of my guys just pulled the drive out without forcing it offline first then slapped the new drive in and then executed the task convert to RAID Disk. D116. Member_2_231077. The GHS is showing as failure predicted. Each drive is I'm not reading that massive wall of text, but "predictive failure" just means "replace the disk". • Predictive insights and reports Service overview identify systems at risk for disk, battery, or full-system thermal failure, so action can be taken before a problem occurs. Notebooks Notebook Video, Display and Touch HP notebook computers that were manufactured after 2003 have built-in componets to perform in-depth hardware diagnostics. Click the “First Aid” button in the toolbar. 04-21-2022 02:29 AM. I have rerun the extensive disk check in the computer diagnostics. The "new" one should take over. A short time after the rebuild completed this disk also went into predictive failure which seems odd or unlikely unless somehow this "new" disc has a lot of errors already on it. The disk will have a red cross and will have the status "Failed". I have already purchased the replacement drive, however from what I understand the drive has not actually failed yet. Select your hard drive in the sidebar. A hard drive replacement is not only quick, but can also be a long-lasting solution for you. Now that drive shows Ready but not online and a drive, not even replaced is now rebuilding. Click Group to initiate the process for adding the disk to a disk group. Please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media) Note: Back up all the personal data to an external drive if it's possible. First Time Here? Learn How to Post and More Product Discussions. It has two HDD in bay 1 and 2. We replaced the drive with a brand HP Smart Array; How to safely remove a physcial drive with SMART predictive failure from array so it can be replaced? array A. That means you don’t turn off the server. (both 300 Gb, 10K) But HP Array Configuration Utility still show me - that new HP EG0300FAWHV - 300 GB 2-Port SAS Drive at Port 1I : Box 1 : Bay 0 is predicted to fail soon. One of the drives is new and earlier today was flagged after server had a hick-up. I've only briefly looked at the Event Logs no chkdsk or wininit logs anyway. Please help!!! LOL Thank you in advance. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. Four days back got "Authentication failure message with blue screen. Many times, you will have created a virtual disk that uses some sort of rebuildable RAID. It had a hard disk with 4 partitions. 5. LSI MegaRAID SAS 9261-8i: Disk isn't recognized after replacement. Managing contracts and warranties for your business A key difference between this predictive failure and others I've seen is that there is NO alert generated in the logs. New Raid 5 Disk Replacement Showing Predictive Failure . After replacing the disk, it should be added to a disk group. Consistency check: In OMSA: Expand Storage>expand controller. Starting in Oracle Exadata System Software release 11. This issue could be due to Application or driver conflicts, virus issues, file corruptions due to incompatible applications, improper shutdowns, update failures due to conflicts, sudden power surges, if notebook is dropped etc. Most of my interactions are with Dell servers but this particular client has been hanging on to some older HPs. Jun 25 04:06:10 daphne-d Server_Administrator: 3641 2094 - Storage Service Predictive Failure reported: Physical Disk 0:0:0 Controller 0, Connector 0 . Smart Array P840ar in Slot 0 (Embedded) Local HP Disk (naa. This physical drive is predicted to fail soon. arshadhu. However, before I do this, I wanted to confirm if there is likely to be any issues if the firmware of this new drive is lower than what is in the system. Is this possible with SSACLI (or HPSSACLI commands)? The problem is if I remove Disk 3, Disk 5 will be made spare active. Click “Run” to start the check and repair process. November 1st, 2018 05:00. The RAID card must “see” you remove the disk and see a new disk go into it’s place. A. e. Kudos to you for that. I put this second one in, and two hours after the array rebuilt itself, this "new" drive is reporting itself to be in predictive failure. Drive 3 out of the four is blinking predictive failure and is confirmed that when running the Dell Online Diagnostics that the SMART test failed. ; data loss. HP Solution Center no longer work due to Flash retirement, this will not change with any disk or software installation, you may achieve some tasks with some workarounds Spoiler (Highlight to read) HP Solution Center does not The Failure ID is "Hard Disk 1 Quick Test Failure" - you need to replace the hard disk as it has failed a diagnostic test. It does not need to shutdown the server as it is hot swappable. In 1995 The smart hard disk check has detected an imminent failure. The disk replacement cost is a quantitative number available within the company that includes the cost of maintenance center, people impact and the cost of the disk itself. Replacement HP will dispatch replacement parts for covered HP manufactured devices to the customer site, I got the following Failure ID when I used the HP PC Hardware Diagnostics UEFI to run a test on the Hard Drive. Depending on the level of support you have, HP may even send out a technician. Once the bit is flipped, there is no "unflipping" it. When I insert this new drive and reboot, the OS doesn't start. I tried clearing logical disk config and moving it to a different slot to no avail. Every server has 12 filesystem for 12 disks: [root@pnqdias01lama04 ~]# df -h. I am wondering whether my disk replacement has really been taken into account. physical drive predictive failure on HP Server. NOTE: The following command is an example. T alert flagged by drive = Yes. – Broonster Commented Nov 18, 2015 at 20:37 Offline the disk and replace the hard drive. Section 2 deals with the research work done so far and its results. I have removed disk 2 and inserted the replacement disk. NOTE: I have been getting 100% disk usage for a week so i tried several solutions on youtube but none of them worked. Hello @ark7491,. So, hard to say. Please delete the serial number from your post, as posting personally identifying information is against forum rules. DL380 G7 w/ SmartArray P410i - Disk "Bad Target Count" Hot Network Questions Does Ukraine consider itself to be at war with North Korea? Why Agamemnon? (Gabriela Mistral: Ronda de los colores) Before replacing a physical drive used for storing data, make sure that the replacement drive meets the following requirements: During the rebuild process of replacing the failed drive, there is a greater chance of another drive failure due to the extra activity. Force 2nd predictive failure drive offline and replace and ensure rebuild completes. I had my first predicted disk failure occur on my HPE MSA 2040. 1 GB, RAID 5, Recovering, 1. 3. This feature allows you to securely dispose of the drive Intially when I bought the laptop, it was windows 8. Controller might stop responding during run-time (POST Lockup 0x13). Nov 18, 2020 12:33PM in Oracle Database Appliance (MOSC) 4 comments Answered. Should I simply buy a new drive and install it? If so what kind? Thanks in Offline the disk and replace the hard drive. I did hard test no work, then went to bios and disable security and enable lagacy mode no work, then got the windows 10 recovery usb drive from fri When SMART says the drive is going, its usually EXREMELY close to failure. However, the end result is the same i. 0 Test ID:9f8e8ee1-02f7-414f-87e0-24fc8798e6b7 Instance:1: Intel Optane+932GBHDD Start Time:6/22/2024 7:44 AM Execution Duration:00:00:11. The HP Community is where owners of HP products, like you, volunteer to help each other find solutions. T) to inform the host when a disk drive is experiencing abnormal operation likely to lead to drive failure. Predictive failure. Thanks for posting your query in the HP support forums. The disk is typically added back into its original disk group. Using the information from step #6 in "Verifying the Drive Failure" section, Enclosure = 134; Slot =1 has is listed for Predictive Failure. The best course of action if to get a new drive Once replaced, the drives can be put into something that can read the SMART data of each drive/put drives into JBOD (Most LSI RAID cards are still capable) and run HP’s Predictive failure eventually becomes actual failure. Additionally, this document focuses on Microsoft’s utility DISKPART to expand the drive. So, I did a regular Hard Drive test and got the failure ID: 64GGHG-0008QR-QDUWXF-61CT03, just wondering what it mea DevOps & SysAdmins: Replace HDD in "predictive failure" state with spare HDD in HP Smart Array P400 controllerHelpful? Please support me on Patreon: https:/ You have a 7 disk RAID array, you have 6 x 146gb disks. doc Last Saved On: 11/6/03 10:34 AM There is a compatible 1. But the specifics shouldn't really matter. 3 May 24, 2019 Personal accounts. Obviously this predictive failure drive will be replaced first. Sign up HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby The HP Support Assistant notified me that Storage Self Check failed, SMART status failed. " 1. The RAID card must “see” you remove the disk and see a Simply ask a new question if you would like to start the discussion again. Here is the result: Hard Drive Short DST Check : FAILED FAILURE ID : qahkxr-8h5a7w-mfpx6k-60rn03 PRODUCT ID : Z3D09EA#ABU Hard Drive 1 - Prima The SMART hard disk check has detected an imminent failure. I see you're using Windows 10 in this notebook? If the disk that you are replacing is not in FAILED or PredictiveFail status, then you will need to use DOC ID 2063028. The disk needs to be replaced. If the PC is still working, it is a warning that the drive could fail at any time and needs to be replaced. In my case we deal with mainly LSI I have a Proliant Gen 10 server with a Smart Array P408i controller and iLO 5. Using HPE Smart Array P408i-a SR Gen10 in Raid 0+1 config Have updated to latest Firmware and all updates applied to the server and OS(server 2016). This has nothing to do with your storage manager - it's built into the hard drive. R. I have an HP Proliant DL380 with a drive that is indicating predictive failure (RAID 6). Smart array p410 i. 1) Last updated on SEPTEMBER 06, 2024. 2 is bad you may not be able to do this or 2. Logical volume 1 is a pair of 150GB SAS drives in RAID Right Disk: Internal Storage Enclosure Device Failure (Bay 1, Box 1, Port 1I, Slot 0) Left Disk: Internal Storage Enclosure Device Failure (Bay 2, Box 1, Port 1I, Slot 0) The Syslog of the OS should contain below messages (assuming hp-ams tool is installed as they report all the hardware relaed alarms) Right Disk: # ssacli ctrl all show config detail HPE Smart Array P816i-a SR Gen10 in Slot 0 (Embedded) Bus Interface: PCI Slot: 0 Serial Number: PWXLH0CRHF002C RAID 6 Status: Enabled Controller Status: OK Hardware Revision: A Firmware Version: 4. Also on a side note, with the situation you had, with a predicted failure drive being online, the best course of action for that is to force the drive Offline before replacing it. is the disk running HP firmware, it is fully labelled as theirs with the HP logo on? Also note the G6 series are several revisions old now. It is IMPERATIVE you start backups ASAP, and start planning for an outage to replace the drive in the server. 1, free upgraded to windows 10. Hello, I currently have a mirrored RAID in place on a Dell PE420 PERC H700. Unsolved. After hot-plug replacement of a hard disk drive, incorrect hard disk drive firmware version and upgrade recommendation were displayed by HP Smart Storage Administrator. I went into HP System Management and went to that drive, and it’s Hi, I’m not very server savvy. Solution 1: Make a backup in case of hard disk failure imminent. Save your personal devices and preferences; Easy access to support resources; Create personal account Business/IT accounts. 3 Automated ticketing • Hard disk drive replacement • Battery replacement Remote diagnosis and support 24 x 7 support3 Onsite hardware support Hi, I have a HP Proliant DL360 G6 server which has Dual Port HP, 10K SAS hard drives of 300GB. 8. which kind of RAID. Stable amber/red is dead. Three 300GB drives are combined in RAID5. 2 HP Code 341 "Physical Drive State: Predictive failure. 653971-001. I have the replacement drives but want to tread carefully since 2 physical disks are in the predictive failure yes condition and the array is degraded. I'm not sure where to check for the chip you mentioned. The long DST warning is from the SMART feature that predicts the life of the hard drive. If Disk Utility finds errors that it can’t repair, back up your data immediately and consider replacing the drive. 2. To minimize data loss in case of hard disk failure imminent, the most secure way is to do as suggests - backup your hard disk and have it replaced. Physical Drive Number Controller Info Valid Status Manufacturer Model Predictive I have a HP Proliant dl360p Gen8 server. I'm fairly certain I can just go ahead and hot swap the drive with one that I already have in the office. 0. 1 How to Replace an ODA (Oracle Database Appliance) Shared Storage Disk. HP DL380p G8 Hard Disk Replace That's the problem with a "predictive" failure. In the Content pane, select the Disk Drive tab. Good news, I have removed the drive and hooked it up to another PC and have copied the HP Restore folder. View and Download HP D6000 Disk Enclosure maintenance and service manual online. Yeah I don’t see an alarm for the actual predictive failure? I see an alarm from when we removed the drive yesterday, and so I cleared that, but the drive still has a ! next to predictive failure Hello. Now, to pack more data in the same space, new drives use 2048-byte blocks. Fault Tolerance: RAID 1+0. Create Account Log in. After one drive failed, I installed new drives which where One of our mirrored drives on one of our hosts showed predictive failure. If you detach it from the storage pool for replacement, change the status to Retired manually. Swapped it out, let it rebuild its array and all seemed good. 2 SSD drive can fail at any time. HP retains the right to determine the final resolution of all reported incidents. As always, it was a breeze contacting HPE support to get the drive replaced (since my unit has a 4 hour response warranty). (The data of the impending disk failure will be copied to the spare disk, to avoid any degradation of a RAID). If the drop did not complete before the hard drive dies, then refer to Background: Disk failure prediction • Disk failures are ordinary events • A large number of disks • Many disks have been serving for several years • Advantages of disk failure prediction • Keep high reliability • Lower the impact of the failure and the overheads of the recover. It has 8 600GB We have an HP DL380 G5 server with two 72GB 15k SAS drives configured in RAID1. root@linux:~ # hpacucli ctrl all show config Smart Array E200 in Slot 3 (sn: PA6C9%%BFTWZMV) array A (SAS, Unused Space: 0 MB) logicaldrive 1 (410. Replace the drive. I replaced the failed drive and it was rebuilding. If in doubt please ask. My hunch is that I would not want to have this GHS be needed in this state (that is, if one of the good mirrored drives went down to have this disk be the target of a rebuild) and so was thinking I should take if offline right now while I wait for the One of the HP HDD in our HP Proliant DL180 G6 had failed, I've replaced the failed HDD with a standard 1 TB Seagate HDD, the Array controller won't start rebuilding on a Seagate, I had the new Seagate HDD in for about a week and the controller status reads interim rebuild. State: active. 3. I recently tried to turn on my hp elitebook and got taken to the HP PC HARDWARE DIAGNOSTICS UEFI. M. not sure what the next step is. New Raid 5 Disk Replacement Start a Conversation. hrggu hzlikf xwu efawahxb gaxuh quw wlnii dtna kfxhln dofr