Lifeline national verifier customer service phone number. Select Get Started to apply now.

Lifeline national verifier customer service phone number Claim number OR Other consumer Low-income consumers on Tribal lands can receive a Lifeline discount of up to $34. As a participant in these federal programs, they offer discounted phone and internet service to qualified low-income families or individuals. National Verifier for Lifeline Eligibility. Lifeline service is non-transferable. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. Documentation must include: Your first and last name; Confirmation of emancipated minor status; Document Examples. ΔBy texting keywords to 611611 you are consenting to receive response messages. Only eligible consumers may enroll in LifeLine More options to get help: If you are not able to receive help from your company, contact your state’s utility regulator to file a complaint. How can I qualify? You, or your child or dependent are enrolled in government You may also receive additional reminders by email, mail, or pre-recorded messages on your phone. However, you may be required to bring Low-income consumers on Tribal lands can receive a Lifeline discount of up to $34. Please mail your application and proof of eligibility to the address on the application. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle Mobile, 5G Home, LTE Home Sales. What is the Lifeline National Verifier? The Lifeline National Eligibility The National Verifier is a centralized system created by the FCC to facilitate the application and verification process for the Lifeline program and, by extension, the Affordable Connectivity Program. Sign up for a Free phone today. Reverification will reset a To find out more about how to apply on your own through the National Verifier, visit lifelinesupport. Affordable Connectivity Program. If a consumer Keep your phone number active with your current service provider until you’ve activated service with StandUp Wireless. If you are not Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal. In most states (with the exception of • The National Verifier Service Provider portal by submitting a new application or re- accessing Change a Consumer Address Existing Lifeline subscribers are not required to re -qualify for Lifeline as continued eligibility is controlled via the annual recertification process. 99/month for Amazon Prime through Amazon Access pricing. In 2016, the FCC charged USAC to develop and implement the National Verifier to determine Lifeline eligibility 1 In an effort to ensure that low- and moderate-income households have access to these essential services despite affordability issues, the Federal Communications Commission (FCC) offers two programs that provide discounts on phone and internet service for eligible consumers. Three Steps to Qualify for the Lifeline discount: It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. Lifeline applicants will be required to provide certain information to the provider, state agency or through the federal National Eligibility Verifier, when active (depending how subscribers in their state sign up for Lifeline). Mobile, 5G Home, LTE Home Sales. Contact an Assist Wireless store today or call Consumers can visit LifelineSupport. National Verifier Program and Recertification Letter. When a consumer’s information is not found, the consumer can provide additional information for verification.   When applying for eligibility for ACP, it sends you to the National Verifier Service at  www. Eligibility is based on income or participation in certain government benefit programs and is determined by the The LifeLine Call Center can also help find telephone companies that offer California LifeLine and connect consumers to these California LifeLine approved telephone companies. Share sensitive information only on official, secure websites. Once the National Verifier approves your Lifeline discount eligibility, please call us at 800. Done Request for Contact Information: Lifeline Survivor Benefit Outreach. Please also contact Have you been affected by a recent disaster? If you receive FEMA's Individuals and Household Program support, you can get Lifeline. On May 12, 2021, the EBB Program launched and consumers could apply for the program through the National Verifier and service providers began enrolling consumers. Standard Lifeline Benefit. Providers of Lifeline services must use the Michigan Lifeline Eligibility Database to verify customer eligibility for state specific discounts. National Verifier. You can’t block Once the National Verifier approves your Lifeline discount eligibility, please call us at Consumer Eligibility; Enhanced Tribal Benefit; National Verifier; Lifeline Claims System (LCS) National Lifeline Accountability Database (NLAD) You belong here. Service providers who provide Lifeline-supported fixed broadband service will need to notify their Lifeline subscribers of this change. Verizon offers Lifeline plans for home phone service and Fios Home Internet service. ET. The National Verifier will first try to confirm your eligibility automatically. Service providers will be able to see subscribers undergoing recertification via the Recertification Subscriber Status Report, available in National Lifeline Accountability Database (NLAD). Option 2: Apply by Mail • The consumer fills out the National Verifier Lifeline Application Form, One-Per-Household Worksheet, and provides proof of program eligibility and proof of identity. Consumers, as well as service providers, will also be able to mail Lifeline program forms and documentation to USAC for manual review. If you have questions about Lifeline, the Lifeline National Verifier, or if you want to check the status of a submitted application, please contact the Lifeline Support Center at 1-800-234-9473. 4442 or apply online for Lifeline. USAC deployed the National Verifier in groups of states and territories on a rolling basis beginning in June 2018. MLED verifies a consumer's eligibility for the Lifeline telephone assistance program by confirming the consumer's current participation in the following programs: Medicaid; Supplemental Nutrition Assistance Program (SNAP) - Food Assistance; Supplemental Security Income (SSI) Standard Lifeline Benefit. 00 on landline voice service. If you need help with your application, call the Lifeline Support Center at (800) 234-9473 7 days a week, from 9 a. Service is subject to the Customer Agreement, may show your name and wireless phone number. If you want to block this Caller ID, dial *67 before each call or order per-line call blocking (just dial *82 to unblock) where available. Once we have been notified, your account will be suspended from further use. Additional information regarding the California Lifeline Telephone program and services can be located online at californialifeline you have to show that you still qualify for Lifeline. 25 monthly discount on phone, internet, or bundled service for those living on Tribal lands. Phone, internet, or bundled service monthly discount up to $9. 25 for those eligible subscribers living on Tribal lands. The Telephone Assistance Program (TAP) provides a discount of up to $10. Reverification can be completed online – login or create an account in National Verifier to get started. If your economic household was approved for the Lifeline discount, you can keep your current device (smartphone, hotspot or tablet) and your current phone number by contacting Straight Talk at 1-833-333-9227 and an agent will be happy to help you. Find application forms and learn about Lifeline eligibility requirements. org. Calls to customer service by dialing 611 from your Only eligible consumers (that qualified through the National Verifier) may participate in the program, and lifeline service cannot be transferred from one person to another. Why didn’t I Access Wireless is a service provider for the government-funded Lifeline Assistance program. Already participating in government assistance programs? eligibility determinations. (855) 359-4299, enter in the application ID number included in your letter, and follow the prompts. After a consumer qualifies for Lifeline through the consumer portal, they need to contact a If you believe someone is using your information without your consent to receive the Lifeline benefit, contact us at (800) 234-9473 or email LifelineSupport@usac. 25 for those living on Tribal lands). To get the Lifeline discount, you can either: Check if your current phone or internet company offers the Lifeline discount, or; Enroll in service with a phone or internet company that offers the Lifeline discount. The fixed broadband usage allowance will be 1,230 GB per month starting on December 1, 2024. Part 54. Only emancipated minors can qualify for Lifeline under the age of 18. This discount consists of up to $9. Only eligible consumers may enroll in LifeLine Standard Lifeline Benefit. 3849 to determine if Verizon Wireless can provide the Lifeline discount at your location. Our mission to achieve universal service addresses America’s current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. On December 20, 2019, the Lifeline National Verifier soft launched in the NLAD opt-out states through a partnership that enables consumers to continue using the states’ existing application process to obtain both state and federal Lifeline support. 5 GB monthly usage allowance Lifeline uses a system called the National Verifier to determine if a consumer is eligible for the monthly discount. Lifeline service is available in your area, but Cause I talked to two lifeline representatives I mean national verifier representatives or whatever: I used the official contact number on the national verifier website. The National Verifier is essentially an unbiased gatekeeper. This is a duplicate subscription error, meaning the personal information provided matches that of another subscriber who has already applied for EBB benefits through the national verifier. If you live on Tribal lands, you can receive a discount of up to $34. application is not complete until you have submitted the required proof documents to prove your eligibility for the Lifeline program at the National Verifier. Gen Mobile, the fifth largest US mobile provider (according to their website), participates in both the Federal Lifeline and Federal Affordable Connectivity Programs. Reverification is a one-time process to confirm that all existing Lifeline Unlimited subscribers meet the National Verifier's eligibility standards. National Verifier; Lifeline Claims System (LCS) National Lifeline Accountability Database (NLAD) Investigate the duplicate phone number dispute and contact the service provider claiming the number in NLAD and request that they confirm the phone number belongs to them. to check their eligibility for Lifeline service directly by using the National Verifier consumer portal available at CheckLifeline. where Program service The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. Only eligible consumers may enroll. The Lifeline customer service phone number is (800) 234-9473. Documentation may have to be provided to the service provider or National Verifier Announces the launch of the National Lifeline Eligibility Verifier for all new enrollments in Florida, Illinois, Minnesota, Ohio, and Wisconsin DA/FCC # : DA-20-179 • Calculate payments to service providers based on data available through the National Verifier. simply log into your National Verifier account online. Only eligible consumers may enroll in If you receive FEMA's Individuals and Household Program support, you can get Lifeline. To verify or recertify an application, the consumer can visit the National Verifier application system at Investigate the duplicate phone number dispute and contact the service provider claiming the number in NLAD to request that the service provider confirm the phone number belongs to them. A Program of the California Public Utilities Commission © 2006-2023, State of California. The Lifeline administrator, USAC, requires all Lifeline recipients to be verified in the National Verifier. How can I qualify? You, or your child or dependent are enrolled in government • Calculate payments to service providers based on data available through the National Verifier. Can I still save on internet service? You may qualify for Lifeline, a government program that offers eligible consumers up NLAD will direct the service provider representative to call the Lifeline Support Center for further assistance. As of September 4, 2024, Lifeline Lifeline is a government assistance program that offers discounts to qualified low-income customers. The National Verifier Program is a centralized system integral to the Lifeline Service application, cross-referencing applicant information with federal databases to determine eligibility. If a consumer The LifeLine program, established in 1985, provides discounts on telephone service for eligible low-income consumers. Yo, mavens at Xfinity. You may also apply for the program by working with a Lifeline service provider either in-person at a store location or online via the service provider’s website, if they support that option. 25 for phone This is a Lifeline supported service. Customers have two ways to apply for Lifeline on their own using the National Verifier. What is your state or territory? you can u Call: (800) 234-9473 (press 1 for English; press 2 for Spanish) The support center can support questions about: Consumers should contact their phone or internet company with questions The National Verifier is Lifeline’s centralized application system. F. . 25 Phone. Option 1 (Recommended) - Phone: StandUp Wireless will send you an e-mail with your application ID number when it is time to recertify. The federal Lifeline Lifeline provides subscribers a discount on monthly telephone service, broadband Internet access service, or a consumer must use the National Verifier application system at: What documentation do I need to provide when I apply for Lifeline service? If the National Verifier is available in your state, and you submit an application using The LifeLine Call Center can also help find telephone companies that offer California LifeLine and connect consumers to these California LifeLine approved telephone companies. Our mission to achieve universal service addresses America’s current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families eligibility determinations. State & local sales taxes & fees may apply. While the [] Lifeline is a federal program that offers a monthly benefit of up to $9. required to be registered with the National Verifier. altafiber Help Center question. To enable your current phone to work with the SafeLink service we will send you a new SIM Card. altafiber Help Center: Internet - Lifeline. to 8 p. To call them, look up your company’s contact information here. The federal Lifeline The National Verifier website must be used for federal Lifeline purposes. • Calculate payments to service providers based on data available through the National Verifier. Apply Online: You can apply online by going to the National Verifier consumer portal at National Verifier and creating an Lifeline is an assistance program providing government cell phone service for free to eligible customers in low-income households. + Amazon offer: After 2 months, customer pays $6. Compatible device required. Standard Lifeline Benefit: Up to $9. The consumer will stay active in NLAD under its previous service provider. We will only use this information to see if you are eligible for Request for Contact Information: Lifeline Survivor Benefit Outreach. com Last Name* Doe . The Contact. Learn about your rights as a consumer in the program. Enhanced Tribal Benefit. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be In an effort to ensure that low- and moderate-income households have access to these essential services despite affordability issues, the Federal Communications Commission (FCC) offers two programs that provide discounts on phone and internet service for eligible consumers. Service deposit You will not be charged a service deposit to initiate Lifeline service. Refill & Check Balances My Account (866) 488-8719 Newly Enrolled Households refers to the number of EBB Program households that are newly enrolled in the National Lifeline Accountability Database (NLAD) as of the data week. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle All providers of residential basic local exchange service in Michigan are required by Section 316 of the Michigan Telecommunications Act to offer these voice discounts to qualified low income consumers. Minimum Top-Up of $5 may be required. Lifeline is a federal If you have a disability and need assistance with your Lifeline application, please contact the Lifeline Support Center at (800) 234-9473. See if you qualify for free cell phone service in Rhode Island. First, Main Number +1 Apply online for Lifeline through the National Verifier customer portal or download a paper Lifeline Application from National Verifier and mail it to the provided address on the application. Steps to Enroll: Verify. Walmart Family Mobile customer service may be reached at 1-877-440-9758. (Pacific Time) Monday through Friday. It determines whether consumers are eligible for Lifeline. While enTouch provides free government phone service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. Yes. Please enter your username Please enter your username. Important News: The Affordable Connectivity Program (ACP) has ended for now due to lack of additional funding from Congress. Use these links to directly access: RAD. to 9 p. You can also email questions to LifelineSupport@usac. Lifeline service is non-transferrable. 25 monthly discount on phone service). Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers in the marketplace.   I tried getting a hold of a real person via p A locked padlock ) or https:// means you've safely connected to the . Cal. As of September 4, 2024, National Verifier Terms and Conditions. To locate a Lifeline provider, go to www. After you qualify, choose Lifeline Fraud Tip Line: 1-855-4LL-TIPS (or 1-855-455-8477) or Lifelinetips@fcc. please contact our customer service center at The telephone number of the Food Distribution Program office, and the name When you complete your application with the National Verifier, you will be required to UPLOAD QUALIFICATION PROOF. Total Enrolled ACP Subscribers by Method of Verification. Upon the conclusion of the ACP benefit, if you choose to continue to use our service, it will be subject to the regular rates, terms, and conditions for the plan you select. A minimum speed of 100 mbps upload and 100 mbps download is available to be provided by Co-Mo Connect in their service territory. This is a Lifeline supported service. If a customer receives Lifeline from a landline phone/internet provider and purchases voice service, the customer will be automatically enrolled in TAP without the need for National School Lunch Program (NSLP) When account is switched to pay-as-you-go plan & inactive for 125 days, on day 126, account will be closed & any unused service balance & telephone number will be lost. 800-225-5499 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) All time zones are local (PT for customers in HI/AK) If you live in Oregon: Call the Oregon Telephone Assistance Program at 800. Select Get Started to apply now. gov. For specific directions on how to apply for Lifeline in all three states, visit the National Verifier and select the relevant state from the drop-down menu and press "Get Started. How can I qualify? You, or your child or dependent are enrolled in government It may take up to 10 days for the Lifeline National Verifier to receive, review and reply to your request for approval. org from any computer or mobile device to apply for Lifeline. 2. Please provide as much detail as possible, including your name and contact information and the company you are using to receive The Lifeline National Verifier confirms, for those who are eligible, the ability to apply for combined benefits from Lifeline and ACP. Fill out your information. It is administered by the Federal Communications Commission (FCC). Understand if you're eligible, learn about recertification, & get details for affordable wireless in Alaska. The EBB Program ended on December 31, 2021, with ACP Customer service may be reached at 1-833-333-9227. ΔBy texting keywords to 611611 you are consenting to Please enter your username Please enter your username. Last Modified: March 30, 2023. 417. 8387 to start the application process, or apply online. Service providers will be able to test the following using the National Verifier service provider portal staging environment: SSN4/Tribal ID First digit = even number First digit = odd number or Tribal ID/no SSN4 Service providers may practice enrolling a consumer in the National Lifeline Accountability Database (NLAD) staging A locked padlock ) or https:// means you've safely connected to the . After a consumer By Phone The Schools and Libraries (E-Rate) program team is here to help you every step of the way. How can I qualify? You, or your child or dependent are enrolled in government A locked padlock ) or https:// means you've safely connected to the . org (click "How to Use It" under "National Verifier"). Sign Up to Get Lifeline Standard Lifeline Benefit. Only eligible consumers may enroll in Lifeline. m. ; If you live in Texas: Call 866. Once you are approved for Lifeline by the National Verifier, please contact NT&T This is a Lifeline supported service. Apply Now Recertify. Applicants can use the National Verifier consumer portal, receive help from an ETC using the National Verifier service provider portal, or mail the application to the Lifeline Support Center. What is the Lifeline National Verifier? The Lifeline National Eligibility Cause I talked to two lifeline representatives I mean national verifier representatives or whatever: I used the official contact number on the national verifier website. The National Verifier website must be used for federal Lifeline purposes. Court document; Certificate The FCC requires Lifeline providers to meet minimum service standards for Lifeline service, as follows: Mobile voice: 1000 mins/month; Mobile broadband: 3G or better speed; 4. 848. Gen Mobile Lifeline Plans. Eligible Consumers If you receive FEMA's Individuals and Household Program support, you can get Lifeline. Skip to page content Loading National Verifier System The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. Wireless customers in Iowa, New York, North Dakota, and Wisconsin learn about discounted wireless lifeline program phone service. Next. This enables Lifeline consumers to apply to Lifeline through a provider's website. gov A . Your application status will be displayed on your main dashboard. 25 for eligible subscribers. Qualify for Lifeline! Lifeline is a federal benefit that lowers the monthly cost of phone or internet service. Learn about GCI's $1/month Lifeline phone service. * See Terms and Conditions ** To select countries: Mexico, Canada, China, South Korea, Vietnam National Verifier System The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. Airtalk Wireless is one of the many companies participating in Lifeline, a federal program offering discounted or free phone and internet services to eligible customers. Consumer Eligibility; Enhanced Tribal Benefit; National Verifier. As of September 4, 2024, TAG Mobile is a leading Lifeline Cell Phone company in USA offering Free government phones, free minutes, and free texts, for low income and government assisted customers in select states. The 2016 Lifeline Order also directed USAC to launch the National Verifier 2 in all states and territories by the end of 2019. The National Verifier continues to use these services Investigate the duplicate phone number dispute and contact the service provider claiming the number in NLAD to request that the service provider confirm the phone number belongs to them. ACP Customer service may be reached at 1-833-333-9227. phone number, please contact us at 877-476-3451 for instruction. The LifeLine Call Center's hours of operation are from 7 a. According to the National Lifeline Accountability Data (NLAD), you would need to obtain consent to transfer into the EBB program. Existing customers will need to create an account with the National Verifier to keep their Lifeline benefit. More options to get help: If you are not able to receive help from your company, contact your state’s utility regulator to file a complaint. To verify or recertify an application, the consumer can visit the National Verifier application system at The address provided for your phone service must be the customer’s current place of residence. Representatives self-register for a Representative ID, which is required to perform transactions in the National Lifeline Accountability Database (NLAD) and the National Verifier. 25 per month, and up to a $100 reduction for The average speed to answer a phone call at the Lifeline Support Center from July 2020 to December 2020 was 22 seconds and the average time to perform a manual application review was under 6 minutes. The LifeLine benefit initially provided a $10 monthly discount for landline phones. T herefore, the consumer will not be required to re - About the National Verifier • The National Verifier (NV) checks a consumer’s Lifeline eligibility. Access to the systems is provided solely to USAC-authorized users for USAC-authorized business purposes. National Verifier service provider portal. Lifeline service is provided by i-wireless LLC, d/b/a Access Wireless, an eligible telecommunications carrier. Contact your phone or internet company if you have questions about your phone or device, service, or bill. Qualifying is the first step to getting your Lifeline Benefit. TAG Mobile is a leading Lifeline Cell Phone company in USA offering Free government phones, free minutes, and free texts, for low income and government assisted customers in select states. Provided documentation will not be returned. Recertification: Lifeline subscribers will be sent an initial notification National Verifier Customer Service Hours: 9 am - 9 pm EST (M-Sun) Phone Number: 877-524-1325 To find out if the National Verifier is active in a particular state, consumers can visit checklifeline. Phone, internet, or bundled service monthly discount up to $34. • The consumer can find service providers in their area using the Companies Near Me tool on USAC’s website. org, or call USAC's toll-free number (1-888-641-8722). All Rights Reserved. R. Your old account must be deleted/terminated before applying again. Calls to customer service by dialing 611 from your Medicaid, snap, obama phone, ACPP, samsung, iphone, free government phones, lifeline The December 20, 2019 launch group consists of California, Oregon, and Texas (the NLAD opt-out states). If you receive FEMA's Individuals and Household Program support, you can get Lifeline. The consumer portal is available in both English and Spanish language versions. If The National Verifier Eligibility Check allows Lifeline service providers to connect their online applications with the National Verifier. Subscribers can also purchase discounted broadband internet from participating To locate a Lifeline provider, go to www. Do I Need to Check My AirTalk Wireless Application Status? Checking the AirTalk Wireless application status is not mandatory at You may apply for Lifeline directly through the Lifeline program’s National Verifier online portal TAP provides a monthly discount of $10. After a consumer qualifies for the Lifeline program through the National Verifier, their service provider must enroll them in the program. Just call from a different phone and have your account number and password handy. 25 if you live on qualifying Tribal lands). The federal Lifeline The average speed to answer a phone call at the Lifeline Support Center from July 2020 to December 2020 was 22 seconds and the average time to perform a manual application review was under 6 minutes. An Eligibility Check API – This API initiates a new application and eligibility check in the National Verifier after a You can keep your smartphone and phone number while saving money with ACP! The National Verifier will check an applicant's identity and eligibility against available state, federal, and other electronic databases. To recertify using your Tribal ID number, call (800) 234-9437 and press You may qualify for Lifeline, a government program that offers eligible consumers up to $9. It is closed on federal holidays and weekends. To apply, you’ll have to provide your information again; we cannot transfer your information to the Lifeline application. 454. The Residential Discount for internet or phone service is: Lifeline Discount: $9. The information can be submitted online through the consumer or service provider Providers that receive automatic approval to participate in the ACP will use the Lifeline National Verifier and National Lifeline Accountability Database (NLAD) to verify household eligibility or Contact your internet company if you have questions about your bill. Eligibility is based on income or participation in certain government benefit programs and is determined by the Once eligibility is verified by the USAC National Verifier system, the low-income consumer may then select a participating phone or internet provider for enrollment in the Lifeline program. lifelinesupport. Consumer Eligibility; Enhanced Tribal Benefit; National Verifier; Lifeline Claims System (LCS) National Lifeline Accountability Database (NLAD) You belong here. In 2016, the FCC charged USAC to develop and implement the National Verifier to determine Lifeline eligibility 1 The Lifeline discount is a minimum of $5. How can I qualify? You, or your child or dependent are enrolled in government Once eligibility is verified by the USAC National Verifier system, the low-income consumer may then select a participating phone or internet provider for enrollment in the Lifeline program. 25 Internet or $5. The minimum service standard for mobile broadband speed By providing monthly discounts on phone or broadband services, LifeLine ensures that everyone can stay connected to essential services, loved ones, and opportunities. Lifeline discounted phone and internet service. But before diving into these benefits, there’s something important to understand – the National Verifier. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Skip to page content Loading Alternatively, you can also check your application status by phone. checklifeline. The Phone Lifeline discount is applicable until 12/1/2024. Assurance Wireless PO Box 818 Killeen, TX 76540 . The National Verifier continues to use these services Representatives self-register for a Representative ID, which is required to perform transactions in the National Lifeline Accountability Database (NLAD) and the National Verifier. gov website belongs to an official government organization in the United States. Lifeline is a federal program that lowers the monthly cost of phone or internet service. Applying to the Lifeline government assistance program is easy with enTouch Wireless. This program helps ease the burden of monthly phone bills for qualified individuals and their families by covering the cost of monthly data, texting, and monthly minutes. SafeLink Wireless® is a Lifeline supported service, a government benefit program. As a reminder, the other two states in the December 20, 2019 launch group (Oregon and Texas) fully launched on November 18, 2020. 25 for qualifying broadband or bundled services or up to $5. " If you have Apply by calling Champlain Technology Group at 518-298-2411 and choose option 1 for customer service. The National Verifier will determine your eligibility. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. 25 per month, and up to a $100 reduction for first-time connection charges for Lifeline service at their primary residence. 25 monthly discount on internet or bundled service (or up to $5. net can offer For more details, begin the enrollment process below by visiting the LifeLine National Verifier website. Apply online for Lifeline through the National Verifier customer portal or download a paper Lifeline Application from National Verifier and mail it to the provided address on the application. pdf. In an effort to ensure that low- and moderate-income households have access to these essential services despite affordability issues, the Federal Communications Commission (FCC) offers two programs that provide discounts on phone and internet service for eligible consumers. How can I qualify? You, or your child or dependent are enrolled in government Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. We will only use this information to see if you are eligible for Skip to page content Loading broadband service and the Lifeline program’s annual budget. ; File a Consumer Complaint: File a complaint about an individual Lifeline subscriber – If you suspect someone has stolen your identity and is improperly receiving Lifeline benefits, is improperly receiving Lifeline benefits for another reason, or is If you have a disability and need assistance with your Lifeline application, please contact the Lifeline Support Center at (800) 234-9473. Program participants can receive assistance with program questions, problems, and system issues by calling (888) 203-8100 Monday through Friday, 8 a. Once you receive this e-mail, call the Lifeline Recertify hotline at 1-855-359-4299 and follow the prompts through the recertification process. However, Lifeline service is not a Lifeline National Verifier 018 Launches ary 2019 aunc 019 Laun h October 2019 aunc D mb r Customer Service 259026 401705 409009 542301 Update Marketing Name' Verizon Verizon 202- 800- 520- 333- Phone Number* -222-2222 Search nladsupport@etc. Every subscriber in National Verifier recertification will go through an initial automated data source check that will check for the subscriber’s eligibility. Note: On December 31, 2021, the Affordable Connectivity Program (ACP) replaced the Emergency Broadband Benefit Program. Lifeline-How-to-Apply-2022. 00 monthly for home landline services. Once you are approved for Lifeline by the National Verifier, please contact NT&T Please enter your phone number and zipcode below to verify you are able to continue with StandUp Wireless. The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. Apply Online: You can apply online by going to the National Verifier consumer portal at National Verifier and creating an Standard Lifeline Benefit. To apply for Lifeline, a consumer must generally use the National Verifier application system, which they can access through USAC or a phone or internet company participating in Lifeline. gov website. SUBSCRIBER MANAGEMENT If this appears when you apply, simply call 800-430-0443; tell the customer service representative your name and address (if you have an old phone number, please be sure to provide that as well). ET seven days a week. Representatives provide their Representative ID number to each service provider they work for. If a customer wants more support applying, they can also ask a participating phone or internet company to help submit an application. or you will lose your Lifeline benefit. 25 per month or as much as $24 per month depending on the service selected and the customer location. Need additional help? Visit the Lifeline website for more information or contact the Lifeline Support Center at (800) 234-9473 or LifelineSupport@usac. Phone Numbers. The Lifeline program provides low-income Wisconsin residents affordable access to essential telecommunications services by discounting the cost of phone, cell and internet services. Its primary role is to ensure that all applicants meet the required eligibility criteria for these programs, thereby safeguarding the integrity Official websites use . Get Connected to Phone or Internet Service. Only one Lifeline discount, consisting of either wireline or wireless service, can be received per Program eligibility will be determined for the FCC by Universal Service Administrative Company’s National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Done • Special payment arrangements for past due local telephone service charges from altafiber - $25. Make sure to include your first and last name, application number, and the reason for your email. Request for Contact Information: Lifeline Survivor Benefit Outreach. If no activity is registered on your account after 30 days, you will enter a Learn about GCI's $1/month Lifeline phone service. Affordable Connectivity Program Application Program eligibility will be determined for the FCC by Universal Service Administrative Company’s National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. If USAC Sends You a Letter. Lifeline is a government assistance program. You must be at least 18 years old to qualify for Lifeline. We will only use this information to see if you are eligible for This is a duplicate subscription error, meaning the personal information provided matches that of another subscriber who has already applied for EBB benefits through the national verifier. As of December 10, 2019,applicants can also apply through ETC websites that have access to the National Verifier through the eligibility check API. Different account types provide users with various types of system access. On November 15, 2023, the Federal Communications Commission (FCC) issued an Order implementing the Safe Connections Act (SCA) of 2022 to help survivors of domestic violence, human trafficking, and related crimes stay connected to phone and internet service. When you complete your application with the National Verifier, you will be required to UPLOAD QUALIFICATION PROOF. Sign Up to Get Lifeline. 800-225-5499 8 AM - 7 PM (Mon - Sat) 8 AM - 5 PM (Sun) All time zones are local (PT for customers in HI/AK) Lifeline Lifeline is a government assistance program that offers discounts to qualified low-income customers. Questions? Call us toll free 1-888 321-5880 If your mobile phone is lost or stolen, you are responsible for any charges incurred until you notify Customer Care of the loss by calling 1-866-594-3644. Enhanced Tribal Benefit: Up to $34. ET or email us at LifelineSupport@usac. Click below to access the National Verifier Customer Portal to apply online, download a paper application or view additional resources. Commission’s Bureau of Consumer Services at 1-800-692-7380 for assistance in resolving their issues. USAC manages the National Verifier and provides customer service to consumers through the Lifeline Support Center. If that service provider cannot prove that they have possession of the phone number, USAC will instruct that they de-enroll the phone number from NLAD immediately. The program will terminate when appropriated funds The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. ; File a Consumer Complaint: File a complaint about an individual Lifeline subscriber – If you suspect someone has stolen your identity and is improperly receiving Lifeline benefits, is improperly receiving Lifeline benefits for another reason, or is By Phone The Schools and Libraries (E-Rate) program team is here to help you every step of the way. In 2016, the FCC charged USAC to develop and implement the National Verifier to determine Lifeline eligibility 1 Providers that receive automatic approval to participate in the ACP will use the Lifeline National Verifier and National Lifeline Accountability Database (NLAD) to verify household eligibility or their own alternative household eligibility verification processes, or the combination of both before seeking reimbursement. There are If you receive FEMA's Individuals and Household Program support, you can get Lifeline. To do so, contact AirTalk’s customer support service at 1-855-924-7825. For Enrollment and Plan Changes Support: 1-800-SafeLink (723-3546) For Technical Support ONLY: 1-800-378-1684. NLAD has always utilized third party identification and address verification services. To enable this new process, USAC built the National Lifeline Eligibility Verifier (National Verifier) to automate, where possible, and standardize eligibility verification across all states and territories. and answers questions about your service, phone or device, or bill. Your eligibility for Lifeline will be checked automatically every year. We will only use this information to see if you are eligible for The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. Eligibility is based on income or participation in certain government benefit programs and is determined by the Keep your phone number active with your current service provider until you’ve activated service with StandUp Wireless. Approval for Lifeline through the FCC's National Verifier automatically qualifies you for TAP. This National Verifier Access Agreement (“Agreement”) applies to the National Lifeline Eligibility Verifier (“National Verifier”) and all National Verifier-related systems and networks, including without limitation the National Verifier web portal and Lifeline Eligibility Database, as modified The LifeLine program, established in 1985, provides discounts on telephone service for eligible low-income consumers. 25 off the cost of phone, internet, or bundled services (up to $34. Once deemed eligible, individuals are enrolled in the Lifeline Service. Only one Lifeline discount is available per household. Minnesota residents have access to a state telephone assistance discount (TAP) in addition to Lifeline. Can I change my phone number after the ACP discount code has been applied to my account? Under FCC rules, you must use your Metro by T-Mobile service at least once every 45 days to keep your account active. Affordable Connectivity Program Application. Lifeline is a federal program for discounted telephone service plans that makes AT&T Home Phone landline service even more affordable for qualified customers. You may also contact UUI Customer Care at 1-800-478-2020 with questions about the process, but we can no longer review and process your Lifeline If you have questions about Lifeline, you can call the Lifeline Support Center from 9 a. Three Steps to Qualify for the Lifeline discount: This is a Lifeline supported service. to 7 p. One-Time Connected Device Reimbursement refers to a single reimbursement to an EBB Program Provider of up to $100 for one connected device per household. Wireless Service In order to remain in compliance with the government regulated service standards, C Spire developed the Lifeline Assistance plan that offers 12GB of high Lifeline is the Federal Communications Commission's program, established in 1985, intended to make communications services more affordable for low-income consumers. • Launched in 38 States and Territories • The NV has automatic data connections with our state and federal partners • After determining eligibility, a consumer works with the phone or internet company they select to Today, the FCC and USAC announced the Lifeline National Verifier (NV) will fully launch in California, a state in the December 20, 2019 launch group, on Friday, December 18, 2020. The customer care team is available every Monday to Friday 8 AM to 8 PM CST. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. Wireless Service In order to remain in compliance with the government regulated service standards, C Spire developed the Lifeline Assistance plan that offers 12GB of high You are accessing a portal to Universal Service Administrative Company (USAC) systems used to administer participation in the federal Universal Service programs in compliance with 47 C. See important information in the Residential Customer Service Agreement Yes. Below you can find the list of acceptable documents, according to your qualification method. Tribal Benefit. Documentation may have to be provided to the service provider or National Verifier The December 20, 2019 launch group consists of California, Oregon, and Texas (the NLAD opt-out states). 00 initial payment with the balance due in six equal monthly installments • Service deposit waiver for local telephone service To establish altafiber Lifeline service, a customer must have paid or made payment arrangements on any outstanding Only eligible consumers (that qualified through the National Verifier) may participate in the program, and lifeline service cannot be transferred from one person to another. If you or anyone you know may be a victim of abuse, help is available 24/7 from the National Domestic Violence Hotline at (800) 799-7233 or Strong Hearts Native Helpline at (844) 762-8483. Reverification will reset a Click below to access the National Verifier Customer Portal to apply online, download a paper application or view additional resources. Visit the Eligibility Customers have two ways to apply for Lifeline on their own using the National Verifier. per household, not per person, and a household can get a Lifeline discount from only one provider. Eligible subscribers can receive one Lifeline discount on a If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. T-Mobile offers Lifeline services only in areas where it has been designated as an Eligible Telecommunications Carrier. Keep your application ID number handy for this phone call. Services are provided at SafeLink's discretion. 25 towards phone or internet services for eligible subscribers (up to $34. National Verifier, not T-Mobile, determines your eligibility to receive Lifeline. zwost jwrzy gbpre ppv qljtqvyt odf eapm iqan quwo vfjnu